FAQ

Common Questions

Do you board dogs indoors?
Yes, all dogs stay in an indoor air-conditioned facility. Each dog has a 5×10 foot indoor run with its crate, bones, and bed. When they are not being trained they are in there. At night for bed, they are put in their crates.

With the Board and Train, how will I know what my dog learned?
When you pick up your dog we go through a 90-minute Go Home™ lesson where we show you exactly what to do. Before you leave you will know exactly what you need to do to maintain your dog’s training. We also send you home with instructional videos and you have our support forever either via phone or in person if you need additional help.

What is the hardest breed of dog to train?
Chows. They are usually only loyal to their owners and don’t trust strangers.

What makes for an obedient dog?
The right training, and CONSISTENCY. This is a team effort between you, us, and your dog. If you don’t enforce your dog’s training outside of their time with us, your dog will know a lot of things they don’t have to listen to. If you follow the process your dog will behave, be safe, and be happy.

Do you board dogs that aren’t being trained?
At the moment we only do boarding with training. Once a dog has completed one of our programs we can do shorter board and train programs as short as 2 days.

Do you train guard dogs or attack dogs?
No.

Do you teach dog tricks?
We can, but most people would rather us use our time to teach their dog to come or stay than to roll over.

Sad to say, but my dog isn’t very smart. Can he be trained?
Yes, but it may take a little longer.

My dog is old can he learn also?
Yes, of course, we train older dogs all the time. We’ve had a few 10-year-old dogs enter our programs. It’s never too late for your dog to get its diploma.

Do you offer pickup services?
Not at this time.

Do you accept credit cards?
We accept all major credit cards.

Do you offer financing options?
Not at this time.

Do customers come to you from outside Phoenix?
Yes, we’ve had customers come from California, New Mexico/Mexico, Las Vegas, Canada, Florida, and even Hawaii.

Do you own dogs yourself?
Yes, we have a 130 lb. Rottweiler names lwan (I win), and a little 15 lb mutt named Sophie.

Your site mentions guaranteed results. What does that mean?
We offer free phone support after the final lesson if they are struggling with things that we agreed to work on during the private lesson program. If they need additional lessons they are not free after their last one. If a dog is struggling and needs more training we allow the owner more time to work with their dog between lessons. For instance, instead of weekly lessons, a more challenging dog may do lessons once every two weeks. Or we may have their owner work with their dog more hours per day between lessons. Our experience is that extra lessons are never needed after their last one unless the owner neglects their dog’s training and lets them return to their old ways.

Schedule Your Evaluation Today!

Schedule
FAQ

Common Questions

Do you board dogs indoors?
Yes, all dogs stay in an indoor air-conditioned facility. Each dog has a 5×10 foot indoor run with its crate, bones, and bed. When they are not being trained they are in there. At night for bed, they are put in their crates.

With the Board and Train, how will I know what my dog learned?
When you pick up your dog we go through a 90-minute Go Home™ lesson where we show you exactly what to do. Before you leave you will know exactly what you need to do to maintain your dog’s training. We also send you home with instructional videos and you have our support forever either via phone or in person if you need additional help.

What is the hardest breed of dog to train?
Chows. They are usually only loyal to their owners and don’t trust strangers.

What makes for an obedient dog?
The right training, and CONSISTENCY. This is a team effort between you, us, and your dog. If you don’t enforce your dog’s training outside of their time with us, your dog will know a lot of things they don’t have to listen to. If you follow the process your dog will behave, be safe, and be happy.

Do you board dogs that aren’t being trained?
At the moment we only do boarding with training. Once a dog has completed one of our programs we can do shorter board and train programs as short as 2 days.

Do you train guard dogs or attack dogs?
No.

Do you teach dog tricks?
We can, but most people would rather us use our time to teach their dog to come or stay than to roll over.

Sad to say, but my dog isn’t very smart. Can he be trained?
Yes, but it may take a little longer.

My dog is old can he learn also?
Yes, of course, we train older dogs all the time. We’ve had a few 10-year-old dogs enter our programs. It’s never too late for your dog to get its diploma.

Do you offer pickup services?
Not at this time.

Do you accept credit cards?
We accept all major credit cards.

Do you offer financing options?
Not at this time.

Do customers come to you from outside Phoenix?
Yes, we’ve had customers come from California, New Mexico/Mexico, Las Vegas, Canada, Florida, and even Hawaii.

Do you own dogs yourself?
Yes, we have a 130 lb. Rottweiler names lwan (I win), and a little 15 lb mutt named Sophie.

Your site mentions guaranteed results. What does that mean?
We offer free phone support after the final lesson if they are struggling with things that we agreed to work on during the private lesson program. If they need additional lessons they are not free after their last one. If a dog is struggling and needs more training we allow the owner more time to work with their dog between lessons. For instance, instead of weekly lessons, a more challenging dog may do lessons once every two weeks. Or we may have their owner work with their dog more hours per day between lessons. Our experience is that extra lessons are never needed after their last one unless the owner neglects their dog’s training and lets them return to their old ways.

Schedule Your Evaluation Today!

Schedule